Energy Efficient, High Quality Product Sep 15, 2016

I installed this unit about a month ago to heat/cool our 3rd floor loft (finished attic) and it has been working flawlessly so far. It is energy efficient and was straightforward to install using the instructions provided and the appropriate tools (torque wrench, vacuum pump in addition to standard tools). I did purchase a genuine Mitsubishi lineset (MLS143812T-15) elsewhere and found that the torque value of 25-30 ft-lb specified for the 3/8" flare connection was too much and it... more

Saved A Lot Of Money Oct 26, 2016

AC unit of 8 years died during heat spell and contractors where quoting very high prices to replace. Having some mechanical ability I decided to purchase and install a new unit myself. eComfort guided me through the whole system and the new unit was shipped to Calif. in just a few days. Had new unit installed in two days and had a licensed AC Tech do my start-up. I saved almost $6000 dollars. New project will be a whole house fan system which they also sell.

The Product Is Fine, But... Jul 10, 2016

This is a four to five star item, or should be. However, the independent carrier used by eComfort is such a pain to deal with, I have to give it three stars to register my complaints. Despite what the email from eComfort said, the driver worked very hard to get us to accept the product without inspection, and indicated once it was off his truck it was not going back on no matter what damage we might find. He falsely claimed that because it was "over 100 pounds" he could not help... more

Quick Delivery Sep 21, 2016

I have a rental property that needed a new boiler and the old one was needing to be manually started every other day. Ecomfort delivered a new one ready to be installed in 4 days. Great boiler no problems.

Perfect Unit Oct 17, 2016

This unit replaced a older Mitsubishi unit that we replaced. The service from e comfort was perfect.